Urban Ministries of Wake County
Open Door Clinic
Provider Support & Guidance
Current (new!) clinic site: is at 1390 Capital Blvd, Raleigh, NC 27603. The linked map shows not only the location, but the view from the street.
This schematic below may also help.
Open Door Clinic Staffing Calendar
(please open "Volunteer Schedule for … months"
Please, please enroll your email address here. Our hope is to use a simple outreach email list to provide operational and clinical updates to our community of providers. You should expect to learn about such issues as:
Subscribe for announcements only:
Archives for announcements
Subscribe for discussion:
Archives for discussion (approval required, contact Gary Greenberg)
Standards of Care:
Resources for recommended care for chronic disease
Standards of Medical Care in Diabetes2010 ADA recommendations for DM management, 51 pages in all
Medications for Treatment of Hyperglycemia, ADA & Euro. Assoc. for the Study of Diabetes’s treatment protocol, before the general Standards publication, above. Diabetes Care 32:193203, 2009, 11 pages
ADA’s topical Recommendations, regarding non-clinical issues
Community Care of N. Carolina (NC Medicaid’s 5-page guidance consensus document) for Diabetes
California’s CalOptima guidelines for comprehensive DM treatment
Explanatory Powerpoint for presentation to NC Assoc. Free Clinic, 4/8/10, Greenville, NC, "DM-2 by the Rules"
Adult Treatment Panel III Guidelines ATP-III NIH / NHLBI Lipid Treatment Guideline
ATP III At-A-Glance: Quick Desk Reference Condensed guidelines for lipid management
JNC-7 Hypertension Guidelines, NHLBI / NIH Seventh Report of the Joint National Committee on Prevention, Detection, Evaluation, and Treatment of High Blood Pressure (JNC 7)
JNC-7 HTN Pocket Guide "Wallet Card" for JNC-7 Recommendations
Guidelines for the Diagnosis and Management of Asthma (EPR-3), August, 2007
Maintenance therapy discussion, adults
Community Care of N. Carolina (NC Medicaid’s 4-page guidance consensus document) for Asthma
Chronic Obstructive Pulmonary Disease
Community Care of N. Carolina (Medicaid guidance consensus 3-page document) for COPD
Congestive Heart Failure
Community Care of N. Carolina (Medicaid guidance consensus 6-page document) for CHF
Prevention / Screening:
USPTF / AHRQ Guidelines to Prevention Recommendations for Care for Well Adults
USPTF Pocket Guide to Clinical Preventive Services, 2006 Condensed guidelines for prevention management
Smoking Cessation, "Tobacco Free" by Association of Clinicians for Underserved:
Fact Sheets, Graphs, Data on use, quitting
Handouts, including narrow audiences (minority, age-groups, HIV+, pregnant)
Research data, tables
Immunization Issues (& Vaccine Information Statements):
ACIP (Advisory Committee on Immunization Practices) Adult Immunization Schedule, at the CDC, updated 1/2009
Hepatitis A: Recommendations,VIS: English, Spanish
Hepatitis B: Recommendations, VIS: English, Spanish
Pneumococcal Polyvalent Vaccine: Recommendations, VIS: English, Spanish
Tetanus, Diphtheria, acellular Pertussis: Recommendations, VIS: English, Spanish
Tetanus, Diptheria (old-style): Recommendations, VIS: English, Spanish
Alzheimer’s Tests for Cognition / Dementia
Printable form of Folstein’s Mini-Mental State Exam (MMSE)
Newly validated Test Your Memory test (TYM) questionaire and scoring sheet
Osteoporosis Scoring, Risk Calculation
FRAX calculator, US-specific, but requires selection of race before use. These 4 categories share one URL.
State of NC’s recommendations during PPD solution scarcity, June 2013
CDC’s Health Alert Network discussion, September, 2013
FamilyDoctor.org (AAFP, almost 100% available in Spanish)
MedLine Plus (NLM, many links to other sites, variably translated)
Web-MD (Tests, Diagnoses, Medications)
Am. Coll. Rheumatology
Am. Diabetes Assoc.
DASH diet for hypertension (Spanish)
Cardiovascular Disease Directory, NHLBI (English only)
Am. College of Physicians’ Health TiPS (including Spanish for these 22 pages)
WebLinks:Cross Cultural Health Care Program Ethnic & Language Tips for Cultural & Linguistic Challenges
PolyGlot Spanish Language Phrases incl out-loud pronunciation
WorldLingo Language Translator
AltaVista / BabelFish Translator
Medical Phrasebook, Spanish (by California Office of Binational Border Health)
Medical Spanish Training, with daily medical dialogues, vocabulary lists and audio for common phrases.
Academic resources, Leslie deRosset, MPH’s powerpoint on impact of Hispanic culture & health issues
Community Care of Wake & Johnston Counties offers several tools for networking and support. A document teaching the rules behind complex Spanish surnames is especially useful.
Tapes / CD / Books / Courses for Spanish Language Instruction
The trial lessons (1-2 hrs) are free and available via download. Price is still quite high UNLESS you choose to download the course from Audible, where members pay just 1 credit (~$10) for each $140 volume, and then are allowed to also receive bonus lessons as well. This seems a bookkeeping mistake by Audible’s site, so it may soon vanish. As above, if you contact me, we both get a discount for my referring you to their membership.
Courses / Classes in Medical Spanish, RTP area
Association of Clinicians for the Underserved
National Association of Free Clinics
NC Association of Free Clinics
Project Access of Wake County Medical Society
The link to the online schedule for volunteers’ assignments is near the bottom of this page.
Look for For current volunteer schedule, please click here (updated every Friday):
Forms / Documents
These forms are obsessively over-formatted, so are only available as Adobe Acrobat files. Display software is available without charge, here.
Volunteer entry documentation:
Urgent DM Management Check-list and Guidance
Volunteer Recruitment Poster / Flyer
Referral forms to send patients to Open Door Clinic. These include instructions to clinician, and to the patient (both in English & Spanish)
Handicapped Parking Request Form (Print only the first page. You’ll have to choose temporary or permanent afterward)
Accessible Raleigh Transportation Program (ART)
a paratransit system operating in accordance with the Americans with Disabilities Act (ADA) of 1990, is designed to serve individuals whose disabling conditions or functional limitations prevent them from using regular fixed route Capital Area Transit (CAT) [buses]. The Tier II program allows taxi or wheelchair accessible handicab trips to be made at the cost of $2.00 per trip for eligible users.
Application form. Part A is for patients to complete. Part B requires physician signature regarding patient’s difficulties with:
Software Support, AllScripts Professional
Running AllScripts Professional EMR from home
Unavailable for PC’s running Macs and also for many using MicroSoft VISTA Operating Systems
1) Using Internet Explorer (not FireFox or Chrome), browse to (& bookmark)
2) Enter your usual first.lastname login, with the standardized A/S cloud password (obscurred for the web): WellnessUM#1 (or 2)
3) Click on the "Clinical Module, East" icon. Sometimes it shows only the words, not the picture.
4) If you get a box that blocks this step (or the next one) asking for new "Windows Security" Credentials, then repeat the initial *CLOUD* login, but this time, instead of using your first.lastname login, add this prefix and use the same Cloud password.
Use: IDCProdfirst.lastname Note: the character just before your name is a BACKward leaning slash.
5) When or if you see a box pop-up (even if emerges behind your browser) asking if you want to run a RemoteApp program from "Prosuite.Allscriptscloud.com", then click on "CONNECT"
6) Next screen should be the green "Allscripts Professional EHR" login. This is just what you see at the clinic, and it’s where you enter your PERSONAL password.
Congratulations, you’re in!
"Cheat Sheet" for Providers’ use of AllScripts Professional, tuned to step-wise process at Open Door (update 8/20/13)
Online Tutorial Lessons for Providers in AllScripts Pro
(extremely elective, marginally useful)
I think that the advantage of pre-training will be used up before you reach lesson " ALL-PEHR-0110 Messaging"… but we may be using MUCH more messaging in the new system.
To disable the pop-up blocker, or otherwise stated allow pop-ups:
a) In Google Chrome : Look for an icon with a red x in the browser window, where the URL appears. Click on that little icon and follow the prompts to allow pop-ups.
b) In Mozilla Firefox: A yellow ribbon will appear below the browser window saying that the pop-up window has been blocked. Click on it and follow the prompts for allowing pup-ups.
Return to the lesson selection screen, select the lesson again.
The lesson pop-up window may appear in a separate window in the background.
Select it by finding the tab for the window on the bottom task-bar of the screen.
Be sure to turn on the sound … all the actual instruction needs audio.